Can SAP B1 help you effectively manage your sales pipeline?
Sales is not just about selling a product or acquiring new customers. It is more about building lasting and maximizing customer relationships. Meeting customer expectations and building lasting relationships by providing relevant services have become an essential part of sales. But how do you understand your customer’s requirements? Is there a way to track your customer’s purchase patterns so that you can suggest relevant products or services? The answer is yes and that’s where you need SAP Business One.
SAP Business One equips you with the tools to help you effectively manage the entire sales process and customer lifecycle – right from initial contact to final sale, to after-sales service and support. Its integrated functionality provides an end-to-end view of prospects and customers, so you can better comprehend and meet their needs. Subsequently, you can turn prospects into customers, increase sales and profitability, and enhance customer satisfaction.
Manage your sales pipeline with ease and find reports on various stages and criteria associated with the sales pipeline with SAP Business One. Use its advanced tools to convert prospects into customers, grow your customer base, and enhance customer loyalty through customer satisfaction.
SAP Business One works best for SMEs, where it is crucial to know what potential sales are lined up. Instead of playing roulette about the sales opportunities which may or may not lead to an actual conversion, Business One gives you a detailed view of each opportunity and accurate sales forecast to take effective decisions for your business. Here’s how SAP Business One can be leveraged to manage your sales pipeline without hassles.
Nurture your sales opportunities
Business One allows your sales team to conveniently enter new opportunities and add details around potential sales volumes, closing dates and sales stages. You can utilize this information to easily track the opportunities and activities surrounding every lead that has been generated.
Efficient pipeline management
Pipeline management may not seem as important as the other sales activities, but it is essential for organizations that desire growth. Findings have shown that a well-managed pipeline begets 15% faster revenue growth than those who neglect it to stay on top of their leads. With SAP Business One, this whole process can be managed easily. With a clearly defined sales process and conducting training sessions for sales executives and sales managers on the importance of pipeline management, small businesses can precisely forecast potential sales and achieve growth targets.
Customer management
The sales process is way more than converting leads into opportunities. Your customer is at the center of it all. To understand your customers’ preferences, you need to track their purchase patterns and generate a systematized report that provides the information at a glance to your sales representatives while they are handling clients. With Business One, you can store all critical customer data in one place, synchronize and manage customer contacts stored in your Microsoft Outlook account. A 360-degree view of the customer puts your sales representatives in a better position to make a pitch.
Marketing campaign management
Apart from enhancing your sales opportunities, Business One also helps you create, track and manage your marketing campaigns. This includes the capacity to create a campaign list from base customers, leads or an imported /purchased list. This campaign list can then be used to send newsletters or offer e-mailers, and so on to the targeted customers.
Service management
After-sales service is a crucial part of your sales process. SAP Business One delivers integral Customer Relationship Management (CRM) functionality as part of the complete application. Your service team can manage warranty and service contracts efficiently, enter and respond to service calls quickly, and so much more with the power of Business One.
Need consultation for SAP Business One? Get in touch with the experts at B1 Express and find the right package for your business with our customized packages for your different business needs.
